LEGAL REFERENCE

2ton mein aapki privacy kaisi surakshit hai

Hamari privacy policy Pakistan mein supported ilaqon ke liye likhi gayi hai. Aapka account data, JazzCash aur Easypaisa transactions, aur sab personal information strict encryption ke under rehte...

Encryption standard lagta hai sab transfers parJazzCash aur Easypaisa account details secure rehti hainKoi bhi data teesre ko nahi beche jaate bina permission

Lobby dekhen Read FAQ

Pakistan ke qanoon mein aapka privacy

2ton jahan local qanoon ijazat deta hai wahan operate karta hai. Aapka personal information—jaise naam, phone number, aur banking details—sirf hamari payment processing aur account verification ke liye use hote hain. Aapke SadaPay, Raast, ya dusre payment method ka record hamari systems mein encrypted form mein rakha jaata hai. Agar aap aapna data delete karna chahte ho ya kisi specific ilaqe mein

access na chahte ho, to hamara support team aapka request poora karega. Hamari privacy policy quarterly update hoti hai taki Pakistan ke naye regulations follow ho saken.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RAABTA KARNE KA RAASTA

Privacy ke sawaalon ke liye contact karo

Team online

Email Support

Privacy ke kisi bhi sawal ke liye hameen [email protected] par likho. Hum 24 ghante mein reply dete hain aur aapka request properly document karte hain.

Live Chat

Hamara support team live chat mein available hai. Aapka account aur data security ke baare mein direct pooch sakte ho. Response time zyada se zyada 30 minute.

Account Settings

Aapka dashboard mein 'Privacy & Security' section hai. Wahan se aap apna data access kar sakte ho, update kar sakte ho ya deletion request kar sakte ho.

MEHFOOZIAT KA NAZAR

Hamari privacy practices kaisi hain

Encryption Technology

Sab data transfer 256-bit SSL encryption se hote hain. JazzCash, Easypaisa, SadaPay, aur Raast ke payment details separately encrypted rehti...

Data Retention Policy

Account close hone ke baad bhi hum 5 saal tak records rakhte hain Pakistan ke tax aur banking laws ke...

Third-Party Control

Hamari payment processors (JazzCash, Easypaisa, SadaPay, Raast) apne apne privacy policies follow karte hain. Hum unhe aapka permission ke bina...

Audit & Compliance

Hamara system quarterly security audit se guzarta hai. Privacy breaches immediately disclosed hote hain aur affected users ko notification milta...

Staff Training

Hamara poora team privacy training take karta hai. Koi bhi employee jo data misuse kare wo strict action ke under...

Cookie & Tracking

Hamari website sirf essential cookies use karta hai. Aap aapne browser settings se tracking disable kar sakte ho—aapka gaming experience...

Privacy policy ke main elements

Data Collection

Hum sirf woh data lete hain jo account banane aur payments process karne ke liye zaruri hain—naam, phone, banking info, aur play history.

Storage Duration

Active account ke liye data hamari servers par rehta hai. Close account ke 5 saal baad sab kuch permanently delete ho jaata hai.

Sharing Policy

Teesre farokht ko data nahi dete except jahan local qanoon ijazat deta hai ya aapne explicitly permission de di ho.

User Rights

Aap apna data access kar sakte ho, update kar sakte ho, correction mangwa sakte ho, ya deletion request kar sakte ho kisi bhi time.

Payment Security

JazzCash, Easypaisa, SadaPay, aur Raast ke liye tokenization use karte hain—aapka actual card number hamara server par save nahi rehta.

Breach Response

Agar koi privacy incident ho to 48 ghante mein affected users ko notify karte hain aur immediate mitigation steps lete hain.

Policy Updates

Aapke account ko kaise secure rakha jaata hai

Password Protection

Login credentials bcrypt encryption se hash hote hain. Hum aapka password kabhi plain text mein store nahi karte aur reset link sirf 30 minute valid rehta hai.

Two-Factor Authentication

2FA optional hai lekin humara recommend karte hain. OTP aapke phone par jaata hai—phir bhi security ke liye SMS encryption use hota hai.

Session Management

Agar 30 minute se activity nahi hogi to session automatically logout ho jaata hai. Multiple devices se ek saath login nahi ho sakte.

IP Whitelisting

Aap apne account settings se trusted IP addresses add kar sakte ho. Anjanay IP se login attempt block ho sakta hai.

Withdrawal Verification

JazzCash, Easypaisa, SadaPay ya Raast ko withdrawal hone se pehle aapka identity verify hota hai. OTP approval zaruri hai.

Activity Logs

Aapke sab login, payment, aur account changes ka record rehta hai. Dashboard mein 'Activity History' section se dekh sakte ho.

Privacy ke baare mein puche jane wale sawal

Aapka data 2ton ke secure servers par rehta hai jo Pakistan aur adjacent regions mein located hain. Backups regularly encrypted form mein bante hain. Sab servers firewall aur intrusion detection systems se protected hote hain.

Nahi. Hum sirf transaction IDs aur amounts rakhte hain—aapke actual JazzCash ya Easypaisa credentials hamara system par nahi hote. Payment processor apne apne encryption use karta hai.

Immediately aapko email aur SMS notification milega. Aap apna password reset kar sakte ho aur recent transactions check kar sakte ho. Unauthorized transactions par hamari dispute team kaam karega.

Nahi. Aapka play history sirely internal analytics ke liye use hota hai. Teesre ko nahi beche jaate except jahan local qanoon ijazat deta hai ya legal process mein order aaye.

Haan. Major changes ke liye email notification dete hain. Policy update se pehle hamara website aur app notification show karte hain. Aap accept karte hiwithout continuing use kare to naye terms apply hote hain.

Aap kisi bhi time 'Account Deletion' request kar sakte ho. 30 din ka waiting period hota hai (cancellation ke liye). Baad mein 5 saal compliance records ke liye rakhte hain, phir sab delete ho jaata hai.

Essential cookies khud shutdown nahi ho sakte kyun ke login aur payments ke liye zaruri hote hain. Lekin analytics cookies aur third-party tracking ko browser settings se disable kar sakte ho. Gaming experience affected nahi hogi.